West CAP provides Energy Assistance for Barron, Burnett, Chippewa, Dunn, Pepin, Pierce, Polk, St Croix, and Washburn Counties.

The Wisconsin Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, and energy crisis situations. Operating with federal and state funding, the program provides assistance to households across our service area to help lower the burden of monthly energy costs.

Energy Assistance Benefits

WHEAP assistance is a one-time payment during the heating season (October 1-May 15). The funding pays a portion of energy costs, and the payment is not intended to cover the entire annual energy costs of a residence. The amount of the energy assistance payment varies depending on a variety of factors, including the household’s size, income, and energy costs. Click here for more information about this program.

Crisis Assistance

Crisis assistance may be available if you have no heat, are nearly out of fuel or your electricity has been or will soon be shut off. 

Furnace Assistance

The Home Energy Plus (HE+) Furnace Program provides services to eligible homeowners and some renters when their heating system stops operating or is operating in an unsafe manner. HE+ Furnace Program assistance can include repairs, or in some situations, a total replacement of an inoperable system. Call West CAP immediately if you are experiencing a no-heat situation. Click here for more information about this program.

To apply click on one of the options below or call 715-598-4750 and Press “2” to receive application by mail. 
If you have a no heat emergency, please call us at

The time period to apply for a regular benefit is October 1st to May 15th annually 

Apply for Utility Assistance



You may also call 715-598-4750, press 2 for energy assistance and follow message instructions.

West CAP Email:





Click HERE and you will be redirected to complete an Online Application for Energy Assistance with Energy Services Incorporated (ESI). 800-506-5596(Contracted with State of WI – NOT Affiliated with West CAP)