ENERGY ASSISTANCE
All furnace, water heater, central air and water leak services are on HOLD.
“Due to continued funding limitations, the Division is expanding the suspension of Air Control services to include all HE+ Program Services referrals effective at 3pm Wednesday June 25, 2025. The unprecedented demand for services, coupled with limited funding, has made this difficult decision necessary.”
Through the Wisconsin Home Energy Assistance Program (WHEAP), West CAP is able to help households with a one-time payment during the heating season (October 1 to May 15). The funding pays a portion of energy costs, and the payment is not intended to cover the entire annual energy costs of a residence. The amount of the energy assistance payment varies depending on a variety of factors, including the household’s size, income, and energy costs. The benefit is paid directly to the household’s energy supplier.
To apply for Energy Assistance, you can either book a phone appointment to set up a time to speak to a West CAP representative to guide you through our programs, services, and application process, or complete the fillable Form on your own electronically, or by printing it and mailing the completed form to West CAP. If you have any questions or need assistance, call us at (715) 598-4750. Priority is given to applicants in a crisis or at-risk of a shut-off.
Energy Assistance is available during heating season: October 1st to May 15th.
West CAP provides Energy Assistance for Barron, Burnett, Chippewa, Dunn, Pepin, Pierce, Polk, St Croix, and Washburn Counties.
The program provides assistance for heating costs, electric costs, and energy crisis situations. Operating with federal and state funding, the program provides assistance to households across our service area to help lower the burden of monthly energy costs.
Crisis Assistance
Crisis assistance may be available if you have no heat, are nearly out of fuel or your electricity has been or will soon be shut off.
Furnace Assistance All furnace, water heater, central air and water leak services are on HOLD.
The Home Energy Plus (HE+) Furnace Program provides services to eligible homeowners and some renters when their heating system stops operating or is operating in an unsafe manner. HE+ Furnace Program assistance can include repairs, or in some situations, a total replacement of an inoperable system. Call West CAP immediately if you are experiencing a no-heat situation.
Questions about services? Email info@wcap.org.
The time period to apply for a regular benefit is any time between October 1st to May 15th annually
Other ENERGY ASSISTANCE:
To apply online for Wisconsin Home Energy Assistance Program (WHEAP), click HERE.