West CAP Online Employment Application  (Click HERE)

Homeless Intervention Program Manager

Help us expand housing opportunities and end homelessness in Western Wisconsin. West CAP’s Homeless Intervention Programs provide supportive housing to people experiencing homelessness or at risk of homelessness. West CAP offers:

  • A collaborative, passionate team focused on serving the needs of our participants with dignity & respect
  • A trauma-informed environment that supports each employee in this challenging & rewarding work
  • Promotion of work-life balance through use of PTO & flexible scheduling

The Position:

We are looking for a creative, professional, experienced leader to oversee scattered-site Permanent Supportive Housing, Rapid Rehousing, Tenant Based Rental Assistance and Section 8 Housing Choice Voucher programs in our seven-county service area. This position will be responsible for developing and monitoring budgets, program evaluation, grant compliance, and developing and maintaining strong partnerships with funders, program partners, and other key stakeholders. The Manager drives new, innovative service opportunities and ensures the delivery of culturally responsive services for individuals and families. You will directly supervise a diverse team of case managers and other staff, including recruitment, development, retention, and performance evaluations. Develop and manage program budgets and ensure accurate reporting. · Implement and sustain service delivery grounded in culturally-response, person-centered, and evidence-based practices; following Housing First philosophy. · Ensure compliance with grant agreements; maintain outcome-based statistics and licensing and certification requirements; and utilize HMIS and CIS databases to monitor program outcomes.


This position requires a bachelor’s degree in social work or related educational field and a minimum of five years’ experience working with people in poverty or experiencing homelessness. Minimum two years supervisory and program management experience, including program budget and finance management, and program development. Ability to comprehend and interpret complex rules, regulations and laws. Working knowledge of housing funding sources, key terminology, and definitions and the Coordinated Entry system. Demonstrated success in developing internal and external partnerships with public, private, and government sectors to meet complex needs of individuals with significant barriers. · Experience with working with diverse, underserved populations and delivering culturally responsive services. Ability to prioritize multiple tasks and meet frequent deadlines. Must have excellent written and oral communication skills. Computer skills proficient for data gathering, documentation and reporting required. Must have a valid driver’s license and deemed insurable driver by our insurance provider prior to hire.

Preferred: Master’s Degree in related field. Mental Health and/or substance abuse clinical experience. Experience with subsidized housing programs. Experience with HMIS. HQS Certification. Knowledge of federal, state and local housing laws and regulations. Must possess valid driver’s license, have reliable transportation, and deemed a insurable driver by our insurance provider prior to hire. Salary range is $54,496 to $62,275 per year & benefits include health, dental, retirement, flex plan & generous paid time off. The position based in our Menomonie office.

We embrace diversity, inclusion, and employees who reflect the population we serve. We encourage applications from all qualified candidates including women, minorities, veterans, and people who have disabilities. For consideration, submit all of the following: cover letter, resume, and employment application (HERE) to West CAP, P.O. Box 308, Glenwood City, WI 54013 or westcap@wcap.org. Complete application package is due October 31, 2020. West CAP is an Equal Opportunity Employer

Equal Opportunity Employer

No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age (over 40), race, religion , color, sex, sexual orientation, gender identity (including gender expression), national origin or ancestry, disability or association with a person with a disability, arrest record, conviction record, marital status, family/parental status, pregnancy or childbirth, military participation, genetic testing, submitting to honesty testing, or use or non use of lawful products off the employers premises during non-working hours.