Bilingual Client Information Outreach Specialist
West CAP, a non-profit organization providing services to low-income families, is recruiting a full-time or part-time (flexible work schedule) Bilingual Client Information Outreach Specialist in our Glenwood City or Menomonie location. This position will provide administrative assistance to West CAP programs and interact with the public and clients in a positive, helping manner. Responsible to provide clients with information on all West CAP programs including basic eligibility guidance and intake and application processing. Outreach and assistance to Latinx population.
Minimum of a high school degree and 2 years administrative experience or associate degree in related area and at least 1 year of related experience. Ability to perform data entry concurrently with interactive interviews. Provide Spanish interpreter services and outreach to the Hispanic community. Ability to effectively use computer systems. Ability to use and interpret complex forms, policies and procedures. Ability to organize and prioritize. Ability to establish and maintain effective working relationships with clients, co-workers, and public. Good verbal and written communication skills. Ability to use independent judgment in regularly non-routine and/or unstable situations. Ability to evaluate information and make appropriate referrals. Must be able to read, write, speak, and understand English and Spanish.
We embrace diversity, inclusion, and employees who reflect the population we serve. For consideration, submit all of the following: cover letter, resume, and employment application (click HERE) to West CAP, P.O. Box 308, Glenwood City, WI 54013 or email@example.com. Complete application package is due Aug 5, 2020.
Intake & Assessment Specialist
Help us end homelessness in Western Wisconsin and make a difference in the lives of our most vulnerable neighbors. West CAP’s Homeless Intervention Programs provide supportive housing to people experiencing homelessness.
- Housing First practices in all homeless intervention programs
- A collaborative, passionate team focused on serving the needs of our participants with dignity & respect
- A trauma-informed environment that supports each employee in this challenging & rewarding work
- Promotion of work-life balance through use of generous PTO and supporting benefits
We are hiring a full time Intake & Assessment Specialist responsible for assessing client needs for housing assistance within West CAP’s Homeless Intervention Program and the West Central Homeless Coalition. Candidates must have a bachelor’s degree in social work or related field or two-year degree and a minimum of 2 years’ experience working with people in poverty. Experience in community collaboration. Must have demonstrated written and oral communication skills. Computer skills for data gathering, documentation, and reporting. Preferred: Experience with public speaking and marketing; knowledge of the services available to individuals and families experiencing homelessness in Barron, Chippewa, Dunn, Pepin, Pierce, Polk and St. Croix counties; experience with crisis intervention. Must possess valid driver’s license, have reliable transportation, and deemed insurable driver by our insurance provider prior to hire. Starting salary is $35,700 to $37,000 per year & benefits include health, dental, retirement, flex plan & generous paid time off. The position can be based in our Glenwood City or Menomonie office.
We embrace diversity, inclusion, and employees who reflect the population we serve. For consideration, submit all of the following: cover letter, resume, and employment application (click HERE) to West CAP, P.O. Box 308, Glenwood City, WI 54013 or firstname.lastname@example.org. Complete application package is due July 10th. West CAP is an Equal Opportunity Employer
Equal Opportunity Employer
No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age (over 40), race, religion , color, sex, sexual orientation, gender identity (including gender expression), national origin or ancestry, disability or association with a person with a disability, arrest record, conviction record, marital status, family/parental status, pregnancy or childbirth, military participation, genetic testing, submitting to honesty testing, or use or non use of lawful products off the employers premises during non-working hours.