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Remembering Darlene Waters

Our agency has taken a heavy blow this week as we mourn the loss of our beloved colleague and friend, Darlene Waters.   Dar was hired at West CAP by the agency’s first Executive Director, Jake Banks, in 1972 as an Assistant Bookkeeper. She worked in the accounting department in the Glenwood City office for the next fifty-one years, sharing so much of her life within these walls. Dar was an invaluable companion and confidant to all who were blessed … Read More


Each October, agencies across the nation come together to recognize victims and raise awareness about the devastating impact of domestic violence. According to the National Coalition Against Domestic Violence, one in three women and one in four men have been victims of physical violence by an intimate partner within their lifetime. Unfortunately, in our Homeless Intervention work, our case managers do see individuals and families who are homeless because they are fleeing physical or emotional abuse or threats of abuse and … Read More


Wilhelmina is West CAP’s first Nursing Skills participant to graduate and secure a career in the medical field! Wilhelmina received her Technical Diploma from Northwood Technical College in Medical Assistant Program on May 19, 2023. She was able to start a job as a Medical Assistant for Westfields Hospital & Clinic in New Richmond, WI on May 22, 2023. Through the Nursing Skills program, West CAP was able to help Wilhelmina with her tuition and fees as well as assist … Read More

JumpStart Program Helps Single Mom, Kristina, purchase a reliable vehicle

Our JumpStart program was created to help individuals and families acquire quality, affordable cars so they have a reliable way to get to work, pick up groceries, and live a self-sufficient life here in rural Wisconsin. Through the program, West CAP is able to help income-eligible drivers like Kristina put a $1,000 down payment on a vehicle of their choice, and then obtain a low-interest, 60-month car loan through WESTconsin Credit Union. Visit our jumpstart page for complete program details and application … Read More

West CAP is Currently Seeking Low-Income Board Reps

West CAP has immediate openings for a low-income representative from Barron, Pepin, Polk , and St. Croix Counties for our Board of Directors to fill mid-terms.  Meetings are held monthly on Monday evenings. Eligibility Federal Poverty Guidelines – Gross Monthly Income at or below – Self Declared Household Size 125% 1 $16,988 2 $22,888 3 $28,788 4 $34,688 Each Additional Person + $5,900 This is an excellent opportunity to assist our organization with developing programs that meet the needs of … Read More

181 Children Receive Holiday Gifts Thanks to YOU!

Thank you to everyone who contributed to our annual Holiday Gift Drive! Each year, we strive to lighten the burden felt by so many families during the holidays by collecting donations of toys, clothing, and gift cards to give to low-income families in Boyceville, Glenwood City, and Spring Valley communities. This year, we had 60 eligible families register for the program. Thanks to the generosity of local donors and businesses, a total of 181 children will be receiving gifts and needs this holiday season. … Read More

2022 Community Needs Assessment Results are Here

Hot off the press, the results of our 2022 Community Needs Assessment have been compiled, analyzed, and made available here on our website! Every three years, West CAP conducts a Community Needs Assessment to gather feedback from low-income individuals and community partner agencies within our seven-county service area. The survey is a requirement of the Federal Community Service Block Grant and it asks about a variety of topics including housing, transportation, health, employment, education, and food/nutrition services. The results help us gain … Read More


The 1300 Residences, one of West CAP’s newest affordable housing properties, was nationally recognized on Tuesday, September 20 as a 28th Annual Charles L. Edson Tax Credit Excellence Award (Edson Award) recipient.  Winning in the Green and Healthy Housing category, this award recognizes affordable housing and organizations that have demonstrated impactful use of the Low-Income Housing Tax Credit (Housing Credit).  The project’s co-developers were invited to Washington D.C. to accept the award at the Affordable Housing Tax Credit Coalition’s annual … Read More

Please Note:

West CAP office locations will be closed to the public for walk-ins on Wednesday and Thursday, February 22 & 23 due to snow and subsequent staffing shortages.